PRIVACY POLICY
Effective date: 01 December 2025
This Privacy Policy describes how Fikra Smart Project Management LLC (“Fikra Tech”, “we”, “us”) collects, uses, discloses, and protects information when you visit our website [your-domain.com] and when you contact us, request services, or otherwise interact with us (collectively, the “Services”).
1) What information we collect
We may collect information in the following ways:
2) Why we collect information (how we use it)
We use information to:
3) Cookies and analytics
Cookies are small files stored on your device. You can disable cookies in your browser settings, but parts of the site may not work properly.
We may use analytics tools (e.g., Google Analytics or similar) to understand how visitors use the site and to improve it.
4) How we share information
We do not rent or sell your personal information. We may share information:
5) Marketing communications (email/SMS)
If you sign up for marketing messages, you can opt out at any time:
6) Data security
We use reasonable physical, administrative, and technical safeguards (including secure connections where applicable). However, no internet transmission is 100% secure.
7) International transfers
Fikra Smart Project Management LLC is based in United Arab Emirates. Your information may be processed in other countries where our service providers operate. By using our Services, you understand that cross-border transfers may occur.
8) Data retention
We keep information only as long as necessary for the purposes described, including providing services, meeting legal/accounting obligations, resolving disputes, and enforcing agreements.
9) Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or to object to processing. We will consider requests in accordance with applicable law and may verify identity before responding.
EEA/UK (GDPR): you may have the rights listed above under GDPR.
10) Third-party links
Our site may include links to third-party sites. Their privacy practices are governed by their own policies.
11) Children
Our Services are not directed to children under 16 and we do not knowingly collect information from children.
12) Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective date.” Continued use of the Services after changes means you accept the updated Policy.
13) Support
Email: customer@fikratech.pro
This Privacy Policy describes how Fikra Smart Project Management LLC (“Fikra Tech”, “we”, “us”) collects, uses, discloses, and protects information when you visit our website [your-domain.com] and when you contact us, request services, or otherwise interact with us (collectively, the “Services”).
1) What information we collect
We may collect information in the following ways:
- Information you provide: name, email, phone number, company name, job title, country/city, messages, project details you share, and any information submitted via forms, email, chat, or bookings.
- Business/contract information: billing details and transaction-related information if you purchase paid services (typically handled via invoicing and/or third-party payment providers, if used).
- Website/usage information (automatic): device/browser data, IP address, approximate location, pages viewed, clicks, and similar analytics/technical data.
- Cookies and similar technologies: cookies help us remember preferences and understand site usage.
- Information from third parties (optional): if you interact with social widgets or sign in via a third-party service (if enabled), we may receive limited profile data based on your settings.
2) Why we collect information (how we use it)
We use information to:
- provide and deliver our services, respond to inquiries, and support customers;
- communicate with you about your request, proposals, onboarding, and project updates;
- improve our website and service quality (analytics, troubleshooting, performance);
- send newsletters/updates/marketing only where permitted and provide opt-out options;
- protect our Services, prevent fraud/abuse, and enforce our terms.
3) Cookies and analytics
Cookies are small files stored on your device. You can disable cookies in your browser settings, but parts of the site may not work properly.
We may use analytics tools (e.g., Google Analytics or similar) to understand how visitors use the site and to improve it.
4) How we share information
We do not rent or sell your personal information. We may share information:
- with service providers (hosting, email delivery, CRM, analytics, scheduling tools) strictly to perform services on our behalf and under confidentiality obligations;
- when needed to deliver the service you requested (e.g., subcontractors/partners, only as required for your project and under appropriate controls);
- if required by law, legal process, or valid government requests; and to protect rights, security, and prevent fraud/abuse;
- in the context of a business transfer (merger, acquisition, sale of assets), where information may be transferred as part of that transaction.
5) Marketing communications (email/SMS)
If you sign up for marketing messages, you can opt out at any time:
- by using the unsubscribe link in emails, or
- by contacting us at customer@fikratech.pro
6) Data security
We use reasonable physical, administrative, and technical safeguards (including secure connections where applicable). However, no internet transmission is 100% secure.
7) International transfers
Fikra Smart Project Management LLC is based in United Arab Emirates. Your information may be processed in other countries where our service providers operate. By using our Services, you understand that cross-border transfers may occur.
8) Data retention
We keep information only as long as necessary for the purposes described, including providing services, meeting legal/accounting obligations, resolving disputes, and enforcing agreements.
9) Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or to object to processing. We will consider requests in accordance with applicable law and may verify identity before responding.
EEA/UK (GDPR): you may have the rights listed above under GDPR.
10) Third-party links
Our site may include links to third-party sites. Their privacy practices are governed by their own policies.
11) Children
Our Services are not directed to children under 16 and we do not knowingly collect information from children.
12) Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective date.” Continued use of the Services after changes means you accept the updated Policy.
13) Support
Email: customer@fikratech.pro
